Orders are typically processed within two to three business days. Monday through Friday, excluding public holidays. Orders placed on Saturday or Sunday will be processed the following Monday.

All sales are final once processed, there are no refunds or transfers/credits on any products/orders. 

However, in the rare occurrence that you receive a faulty or damaged product, please notify the KYK Hair Care team oninfo@kykhaircare.com to discuss available options.

We accept Visa, MasterCard, American Express, PayPal and AfterPay. We do not accept personal cheques or money orders.

Currently, ONLY to the USA, Canada and New Zealand.

Please allow up to 15 business days. Tracking will be provided on all orders. COVID restrictions and the effect of this across every service required to deliver parcels has caused major delays for international orders, in excess of 40 days. Postal services are out of our control, we appreciate your patience and understanding.

Please allow up to 10 business days. Tracking will be provided on all orders.COVID restrictions and the effect of this across every service required to deliver parcels has caused major delays for national orders, in excess of 20 days. Postal services are out of our control, we appreciate your patience and understanding.

All the KYK Hair Care products are formulated with no sulphates, parabens or harmful/toxic chemicals. 

If you have any sensitivities or allergies to any listed ingredients you should not use these products. All products are formulated from ingredients which are used across the industry, and are lab-tested and reviewed to ensure compliance with all necessary safety standards and government regulations. Our products do not claim to be therapeutic or medicinal in any way.

KYK Hair Care does not condone nor test its products on animals. 

Yes all our products created are Vegan. However the KYK Keratin Keratin Home Care Trio are not, as the keratin element used is derived from feathers.

KYK Hair Care products are formulated and made in Australia and PRC

Made by a professional for professionals and consumers, these products are designed and formulated to help assist and benefit the craft of styling. Long and careful consideration has been taken to formulate the combination of ingredients when producing our range.